Privacy Policy

Account Information:

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Subscription and billing information
• Usage preferences and settings

Usage Data:

• Voice input and AI interactions
• Feature usage statistics (anonymized)
• Performance and error logs

Technical Information:

• Device type and operating system
• Application version and settings
• IP address (for security and service delivery)
• Crash reports and diagnostic data

We use your information to:

• Provide and improve our voice AI assistant services
• Process your voice commands and deliver personalized responses
• Maintain and secure your account
• Send important service updates and notifications
• Analyze usage patterns to improve our product
• Provide customer support
• Comply with legal obligations

We take the security of your data seriously and implement industry-standard security measures:

• Data is encrypted in transit and at rest using industry-standard encryption
• We use secure cloud infrastructure with SOC 2 compliance
• Access to your data is strictly limited to authorized personnel
• Regular security audits and penetration testing
• Data backups are encrypted and stored securely

We do not sell your personal data. We may share your information only in these limited circumstances:

• AI Service Providers: When using cloud AI models, your queries are sent to our AI partners (OpenAI, Anthropic) with strict data processing agreements
• Service Providers: Trusted partners who help us operate our service (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and users' safety
• Business Transfers: In the event of a merger or acquisition (with user notification)

You have control over your personal data and privacy:

• View and download your data
• Update your account information
• Delete your account and data
• Control data sharing preferences
• Opt out of analytics
• Manage communication preferences

Wagoo operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for data transfers to certain countries
• Additional security measures for sensitive data

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a notice in the Wagoo application
• Updating the "Last updated" date at the top of this policy