Skip to main content

    Terms of Service

    The legal terms and conditions for using Wagoo's AI assistant service.

    Last updated: January 26, 2025

    1. Acceptance of Terms

    By accessing or using Wagoo's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

    These terms apply to all users of Wagoo, including free and paid subscribers. We may update these terms from time to time, and continued use of the service constitutes acceptance of any changes.

    2. Description of Service

    Wagoo is an AI-powered voice assistant that provides intelligent assistance through voice commands and AI-driven features. Our service includes:

    • Voice-activated AI assistance
    • Natural language processing and understanding
    • Voice-to-text transcription
    • AI-powered responses and recommendations
    • Integration with various applications and workflows

    3. User Accounts and Registration

    To use certain features of Wagoo, you must create an account. You agree to:

    • Provide accurate and complete registration information
    • Maintain the security of your account credentials
    • Notify us immediately of any unauthorized use of your account
    • Be responsible for all activities that occur under your account
    • Use only one account per person or organization

    4. Acceptable Use Policy

    Prohibited Uses

    You may not use Wagoo to:

    • Violate any applicable laws or regulations
    • Infringe on intellectual property rights
    • Generate harmful, illegal, or offensive content
    • Attempt to reverse engineer or hack our systems
    • Share your account with unauthorized users
    • Use the service for competitive intelligence against us

    We reserve the right to suspend or terminate accounts that violate these policies. We may also remove content that violates our terms or applicable laws.

    5. Subscription and Billing

    Wagoo offers both free and paid subscription plans. For paid plans:

    • Subscriptions are billed in advance on a monthly or annual basis
    • All fees are non-refundable except as required by law
    • You can cancel your subscription at any time
    • Price changes will be communicated 30 days in advance
    • Failed payments may result in service suspension

    Free trial periods, if offered, will automatically convert to paid subscriptions unless cancelled before the trial ends.

    6. Intellectual Property Rights

    Your Content

    You retain ownership of all content you provide to Wagoo. By using our service, you grant us a limited license to process your content solely to provide our services.

    Our Content

    Wagoo and its original content, features, and functionality are owned by Wagoo Inc. and are protected by international copyright, trademark, and other intellectual property laws.

    7. Privacy and Data Protection

    Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

    Key privacy commitments:

    • We use industry-standard security measures to protect your data
    • We do not sell your personal information to third parties
    • You can request deletion of your data at any time
    • Your voice data is processed securely in the cloud

    8. Disclaimers and Limitations of Liability

    Service Disclaimer: Wagoo is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or completely secure. AI responses may not always be accurate or appropriate.

    To the maximum extent permitted by law, Wagoo Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

    Our total liability for any claims related to the service shall not exceed the amount you paid us in the twelve months preceding the claim.

    9. Termination

    Either party may terminate this agreement at any time:

    • You may cancel your account through your account settings
    • We may terminate accounts that violate these terms
    • We may discontinue the service with 30 days' notice
    • Upon termination, your access to the service will cease
    • You may export your data for 30 days after termination

    10. Governing Law and Disputes

    These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

    Any disputes arising from these terms or your use of Wagoo will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that you may bring claims in small claims court.

    11. Changes to Terms

    We may modify these terms at any time. We will notify users of material changes by:

    • Email notification to your registered email address
    • In-app notification when you next use Wagoo
    • Posting updates on our website

    Continued use of the service after changes constitutes acceptance of the new terms.

    Contact Information

    If you have questions about these Terms of Service, please contact us:

    Email: support@wagoo.ai